Convenient Family-Friendly Hotel Near Metrotown in Burnaby
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is a practical and comfortable choice for travelers who want easy access to shopping, transit, and everyday essentials in Burnaby. Guests consistently highlight the hotel’s clean rooms, friendly team, and especially convenient location right by Metropolis at Metrotown. With the SkyTrain and bus connections close by, it’s a smart base for exploring the region, whether you’re in town for business, a family visit, or a longer city stay.
The hotel earns high marks for its thoughtful extras, including free underground parking, early breakfast service, and rooms equipped with helpful amenities like a microwave and mini fridge. Families especially appreciate the generous breakfast selection, comfortable beds, and the warm rooftop pool, which is a hit with kids after a day out. Visitors also mention the welcoming atmosphere and small personal touches that make the stay feel easy and cared for. If you’re searching for a reliable Burnaby hotel with strong transit access, convenient shopping nearby, and dependable comfort, this property is a very solid pick.
✨ Review Highlights
Convenient Location with Easy Access
The business is praised for its strategic location, offering easy access to the skytrain and downtown, which makes commuting convenient for guests.
Complimentary Parking
Guests appreciate the inclusion of parking, which adds value to their stay and enhances convenience.
Delicious Hot Breakfast
The hot breakfast provided is a hit among guests, contributing to a satisfying start to their day.
Outstanding Customer Service
Staff across various departments, including housekeeping and front desk, are noted for their friendliness and helpfulness, enhancing the overall guest experience.
Proximity to Metrotown Station
The location next to Metrotown station is highlighted as a major convenience, allowing easy navigation around the Greater Vancouver Area.
Limited Toilet Design
Some male guests find the round toilets less comfortable, expressing a preference for elongated designs.
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Marzi A
in the last weekWe had a wonderful stay at the Holiday Inn in Vancouver, and honestly, everything about our experience was exceptional. The hotel was clean, comfortable, and well-maintained, and the service was excellent from the moment we arrived. The staff were friendly, welcoming, and always ready to help. We also really enjoyed the breakfast there was a great variety, and it was a wonderful way to start each day. One thing that truly impressed us was the hotel’s commitment to inclusion and the opportunity they provide to people with disabilities. It was heartwarming to see such an inclusive and welcoming environment, and we truly appreciated being part of it as guests. And a very special thank you to MICHAELA🏻❤️Her kindness, positive attitude, warm welcome, and willingness to help with absolutely everything made such a difference to our stay. She went above and beyond to make us feel comfortable and cared for, and she truly helped make our Vancouver trip a beautiful and memorable experience. Thank you to the entire Holiday Inn team for making our stay so enjoyable. We will definitely remember the wonderful hospitality we received and would be happy to stay here again!
shailesh pande
in the last weekWe found the location of the hotel was excellent! The housekeeper ms Meena from Fiji was extremely helpful. She found my credit card and located me and returned it to me. She was very friendly and good at her wirky Overall the experience was great..
Dan G.
a week agoThis was a great place to stay, outdoor heated pool, breakfast included, clean rooms, and friendly service. Location next to the Skytrain and Metrotown mall made the stay easy.
Tommy
a week agoRight in the middle of the city center
paul tijdeman
a week agoHop on the metro and travel downtown in about 15 minutes. A large shopping center with Decathlon, for example, is 2 minutes away. Handy for a few things for the camper or for walks (walking sticks). Next to Starbucks.