Nice hotel throughout the place it was pleasant. Car got very dirty with pollen from the trees and plants for just an overnights stay. The room was a little dissapointing in that the bed was 2 single beds pushed together. When I explained that this wasnt great I was being schooled in how this was normal and a hotel trade secret. Like I was let in to some hotel folklore. I dont care there was still a crevice in the middle of my bed!
Also I noticed before the evening came that there was no curtain and light was going to ppur through the sides of the blinds that were not covering the windows in full. Again I was being educated on how it would be fine because the room was south facing and that the light would not be a problem. The guy obviously was palming me off and as I anticipated in the morning light was shining through so was my natural alarm clock and not by choice.
Service at the bar was really slow and poor. Only wanted a bottle of coke. This was because there was only 1 person running the bar and the also check in and check out.
I would say the hotel could just creep in to a 4 star.
Breakfast was okay. Not that great. Wish I didnt have it in hindsight.Guess it did the job. Would give 3/5
Not sure I would stay again. First and last time as everytime I bought something up i felt I wasn't being listened to or acknowledged. Word of advice...at least listen and consider that what the customer is telling you might be true. And also how can you try to help the situation.
Very disappointing stay. Our room had no curtains, and reception gave us a bedsheet to use as a curtain. The bathroom smelled terrible, and our room was not cleaned even though we put out the housekeeping sign.
We were so unhappy that we checked out one day early. I have also contacted the hotel to complain and request a refund, but they still have not properly dealt with my complaint.
Very poor room condition, service and customer care. Would not recommend！！！
Loverly Hotel - Great welcoming when we arrived at the hotel, the room was very nice with everything we needed, hairdryer, cooling fan etc.
The breakfast & evening meals were excellent, all the staff in the hotel are excellent especially Rose. Many Thanks to all we will be returning back soon.
I chose this hotel because of cleanliness and was surprised to see the state of carpet and room.Asked reception for room cleaning service and they just set the beds even washroom floor was left in same condition.
Just adding a picture if hairdryer with all the dust and grease.Same was the state of coffee machine n kettle.
Totally gross
Lift was unserviceable too.
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Chris Carter
in the last weekLovely room and lovely staff
Imino1Donmega
2 weeks agoNice hotel throughout the place it was pleasant. Car got very dirty with pollen from the trees and plants for just an overnights stay. The room was a little dissapointing in that the bed was 2 single beds pushed together. When I explained that this wasnt great I was being schooled in how this was normal and a hotel trade secret. Like I was let in to some hotel folklore. I dont care there was still a crevice in the middle of my bed! Also I noticed before the evening came that there was no curtain and light was going to ppur through the sides of the blinds that were not covering the windows in full. Again I was being educated on how it would be fine because the room was south facing and that the light would not be a problem. The guy obviously was palming me off and as I anticipated in the morning light was shining through so was my natural alarm clock and not by choice. Service at the bar was really slow and poor. Only wanted a bottle of coke. This was because there was only 1 person running the bar and the also check in and check out. I would say the hotel could just creep in to a 4 star. Breakfast was okay. Not that great. Wish I didnt have it in hindsight.Guess it did the job. Would give 3/5 Not sure I would stay again. First and last time as everytime I bought something up i felt I wasn't being listened to or acknowledged. Word of advice...at least listen and consider that what the customer is telling you might be true. And also how can you try to help the situation.
ying chen
2 weeks agoVery disappointing stay. Our room had no curtains, and reception gave us a bedsheet to use as a curtain. The bathroom smelled terrible, and our room was not cleaned even though we put out the housekeeping sign. We were so unhappy that we checked out one day early. I have also contacted the hotel to complain and request a refund, but they still have not properly dealt with my complaint. Very poor room condition, service and customer care. Would not recommend！！！
Phil Brown
3 weeks agoLoverly Hotel - Great welcoming when we arrived at the hotel, the room was very nice with everything we needed, hairdryer, cooling fan etc. The breakfast & evening meals were excellent, all the staff in the hotel are excellent especially Rose. Many Thanks to all we will be returning back soon.
Hifsah Zaman
3 weeks agoI chose this hotel because of cleanliness and was surprised to see the state of carpet and room.Asked reception for room cleaning service and they just set the beds even washroom floor was left in same condition. Just adding a picture if hairdryer with all the dust and grease.Same was the state of coffee machine n kettle. Totally gross Lift was unserviceable too.