Black Bear Restaurant & Bar is a welcoming American restaurant in Pottersville, NY that delivers the kind of meal you look forward to on a road trip or a casual night out. Guests come back for the Philly cheesesteak, loaded tots, and sandwiches that arrive fast, fresh, and full of flavor. The kitchen gets plenty of praise for serving food that tastes homemade without the long wait, making it an easy stop when you want something satisfying and dependable.
It’s also the kind of place where the details matter. Visitors mention the friendly staff, helpful service, and a relaxed atmosphere that makes lunch or dinner feel effortless. From tender shaved steak to soft rolls, crispy fries, and classic hot dogs, the menu leans into comforting favorites done well. Pair that with a cold beer and you’ve got a spot that works just as well for a quick bite as it does for sitting down and lingering a while. Conveniently located on US-9, Black Bear Restaurant & Bar stands out as a solid local favorite for travelers and locals alike looking for delicious comfort food and a casual bar setting in Pottersville.
The business is praised for its friendly environment, making it a pleasant place to visit for unique purchases, such as mannequins.
Customers appreciate the kindness and professionalism of the waitstaff, contributing to a positive dining experience.
There are serious concerns about discriminatory behavior from the bartender and some customers, creating an unwelcoming atmosphere for visitors of color.
Some customers experienced overwhelmed staff, leading to forgotten orders and unavailable menu items.
A reviewer reported dissatisfaction with the quality and freshness of their meal, citing issues with the turkey sandwich and mashed potatoes.
Suzanne Kaskewsky
in the last weekWorse meal ever! Hot turkey sandwich with mashed potatoes. Hunk of turkey over inch thick, the potatoes was a backed cut in half, with the skin in the middle, likely left over, definitely not fresh. Gravy lumpy and bland, not enough. Never go back again, even though I’m local! Prices high!So sad!
Nick Mieczkowski
in the last weekThe friendliest place to just stop in and try to buy a mannequin!
Matthew Nolan
a week agoWaitress was overwhelmed and barely spoke to us. She forgot to bring out our daughters food. Many things were not available from the menu.
jessica L
a week agoThe waitress was kind and professional, but unfortunately our experience was overshadowed by the bartender inside the bar. She appeared to deliberately ignore my friend, who is Black, and repeatedly refused to serve her while serving other customers. It was deeply upsetting and felt clearly discriminatory. In addition, several customers were also rude toward my friend for the same reason, which made us feel extremely uncomfortable and unwelcome. The bar was covered with American flags, and the overall atmosphere felt intimidating and unwelcoming to anyone who wasn’t part of the crowd. We are visitors from Canada, and we have never experienced this kind of treatment in our lives. No one should be made to feel excluded or discriminated against because of the color of their skin. We sincerely hope the management takes this matter seriously and addresses it.
Rob Gustafson
a week ago