Comfortable London Stays Near Waterloo and South Bank
City London Hotel offers a practical, welcoming base in London for travelers who want easy access to Waterloo, Elephant and Castle, and the South Bank. Guests often highlight the hotel’s friendly staff, with warm touches on arrival, helpful luggage storage, and service that feels genuinely personal. The rooms are clean and well kept, and while the building has a compact, older feel, it’s managed with care and attention to detail that makes a real difference.
One of the standout features here is the sense of thoughtful hospitality throughout the stay. Visitors appreciate the comfortable rooms, tidy presentation, and convenient extras like internationally compatible sockets, which make the hotel especially handy for overseas guests. Breakfast is another plus, with a continental breakfast selection that goes beyond the basics and includes hot items such as eggs and baked beans, along with fruit, cheese, cereals, and cold cuts. The location also works well for exploring central London, with transport links and local shops within easy reach.
For guests looking for a straightforward, good-value London hotel with a warm atmosphere and a reliable team, this is an easy place to recommend. It’s the kind of stay that leaves people planning a return trip before they’ve even checked out.
✨ Review Highlights
Convenient Location with Great Transport Links
The hotel is situated near Borough Market and offers excellent bus connections to various parts of the city, making it a convenient choice for travelers.
Clean and Comfortable Accommodations
Many reviewers noted that the hotel is clean, with comfortable rooms, making it a reliable option for an overnight stay.
Friendly and Supportive Staff
The staff, particularly Sharam, are praised for being friendly and helpful, providing exceptional support during difficult situations.
Varied Breakfast Options
The breakfast includes a variety of options such as different types of bread, croissants, eggs, beans, yogurt, cereals, and a selection of milk and juices, catering to diverse dietary preferences.
Affordable for Budget Travelers
The hotel is noted as an affordable option, especially suitable for solo travelers who do not require much space.
Small and Cramped Spaces
Some reviewers mentioned that the hotel rooms, hallways, and lobby are quite cramped, which may be a concern for those seeking more spacious accommodations.
Noise and Door Slamming Issues
There are complaints about noise levels, particularly from doors that tend to slam loudly, which might disturb guests seeking a quieter environment.
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Marta Ram Arc
in the last weekIt's a hotel with small rooms, but it's clean and the breakfast is simple. The location isn't bad, near Borough Market, and there are excellent bus connections to different parts of the city. Breakfast includes regular and wholemeal white bread, croissants, fried eggs, beans, yogurt, cereal, nuts, regular milk, soy milk, and oat milk. Orange and apple juice are also included.
M B
in the last weekRooms are 3/5. Checkout 11am I think. The bed was extremely hard like I thought I was lying on planks! No bed bugs at least! Room 227 I think, near bathroom. 1 shower needs a rack or basket for personal shower products. I hate that the room doors loudly slam. Fridge, water, fruit all great touches. I left the windows open in evening and found a small bug crawling on my luggage. Maybe it's my fault but next day there was a dead bee in the floor despite windows shut. It was really noisy by my door at 10am. Lot if slamming. I didn't go to free breakfast bc I wanted Borough Market, 17 mins on foot. It's fine for an overnight if you temper expectations.
Heiko F
in the last weekDiletta Amato
a week agoI booked this hotel as an emergency because my flight had been changed, but it turned out to be a great choice. Everything was clean, the room was comfortable, and the staff were friendly and helpful. I especially want to thank Sharam. He was incredibly kind and supportive during a very difficult moment when my phone was stolen. His patience, empathy, and willingness to help made a stressful situation much easier to deal with. I really appreciate everything he did for me. Thank you again! If I ever come back to London, I will definitely stay here again. Highly recommended!
Benjamin Arras
2 weeks agoAffordable, and acceptable food options nearby. I will admit I am not impressed with the overall hotel size, the hallways, stairs, lobby, and rooms are all very cramped. Affordable option if you are a solo traveler or are someone that does not need much space.