Hotel NH Collection Villa de Bilbao delivers a polished and comfortable experience in the lively Abando district. Guests consistently praise the clean, modern rooms, quiet atmosphere, and generous space, making it a great choice for travelers who want both comfort and convenience. Thoughtful details like tea and coffee facilities, complimentary water, and daily service help create a stay that feels well cared for from start to finish.
The breakfast is frequently described as outstanding, and the on-site dining experience also earns strong remarks for its welcoming setting and attentive service. The staff are a major part of what makes this hotel memorable, with many visitors noting how friendly, hardworking, and helpful they are throughout the stay. Set in a location that works well for exploring Bilbao, Hotel NH Collection Villa de Bilbao is a smart pick for guests who want a refined city hotel with excellent service and a comfortable, relaxed atmosphere.
The staff is consistently praised for their excellent service and helpfulness, with reviewers highlighting their positive interactions and effective advice.
The hotel is located in a central area, making it convenient for guests to explore Bilbao, as noted by several reviewers.
Guests appreciate the cleanliness and comfort of the rooms, contributing to an overall pleasant stay.
Reviewers are impressed with the hotel's facilities, describing them as exceptional and contributing to a top-notch experience.
Several guests have expressed that this hotel is their favorite in Bilbao, indicating high levels of satisfaction and loyalty.
A reviewer noted that the bathtub can be slippery and suggested that a shower tray might be a safer alternative.
jose carlos esteban masip
in the last weekGreat hotel, amazing service, attentive at all times and they helped us with our visit to the city.
Daniel Wang
in the last weekWe stayed there for one night on Sept 14th, arrived pretty late in the middle of the night. But the front desk staff, Markel welcomed us so friendly and professional. He is probably the best front desk staff I've ever met in NH hotels and he made our stay wonderful! Thanks!!!
Lisbeth Alfredsson
in the last weekFint hotell nära till centrum.
Jazmine Horne
in the last weekAs a first time international visitor I did not want to to write a poor review… but a very rude employee had me in tears despite me explaining that I’m learning how to speak Spanish and I could not translate my sentences fast enough which resulted in her losing patience with me because of my English. I hope the customer service improves around greeting international visitors I work with many different nationalities and was very upset with the treatment of this one staff. I’m here on business and travelling alone and found the attitude of this lady very unacceptable as a representation of the company and other friendly staff.
Jesús Gámiz
a week agoIn the year 2026, they charge extra for "business" Wi-Fi that, apparently, works fine. The regular Wi-Fi, included in the room rate of a 4-star hotel, is slower than the 56kbps modem I had at home in 2005. This makes working a real chore, unless you pay extra.