Quality Inn & Suites is a dependable hotel in Vancouver for travelers who want a convenient downtown stay with the essentials done well. Guests regularly mention the clean rooms, efficient layouts, and thoughtful extras like a fridge, microwave, fresh towels, and multiple smart TVs. It’s a particularly useful option for families and cruise travelers who need a comfortable place to rest while staying close to the city’s main connections.
One of the biggest strengths of this property is its walkable location on Granville Street, making it easy to reach transit, downtown attractions, and nearby dining spots. Visitors also appreciate the warm, attentive service, with staff going out of their way to make check-in smooth and the stay more comfortable. While city-center nightlife can bring some noise on weekends, many guests feel the overall experience is still a strong value. For anyone seeking practical lodging in downtown Vancouver, Quality Inn & Suites is a solid and convenient pick.
The hotel is praised for its prime location, offering easy access to Granville Street, Davie Village, and Granville Island, as well as convenient train and bus links.
Guests appreciate the large and spotless rooms, providing ample space and cleanliness, enhancing their overall stay.
The reception staff are noted for being warm and helpful, providing useful suggestions and making guests feel welcome from the moment they arrive.
Several guests mention significant noise issues from a neighboring club, with music thumping through the walls until late at night, which can disrupt sleep.
A serious incident was reported where a guest felt unsafe due to someone screaming and causing a disturbance in the emergency stairwell, leading to a terrifying experience for the family.
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in the last weekNancy Davis
in the last weekVery nice place to stay!!! Very clean and the staff were awesome!!!!!
Holly
in the last weekHotel is in the heart of Granville Street. Unfortunately they are next to a disco. Our first night was a Saturday and there was nonstop music, drums, bass from 9:30 p.m to 4:30 a.m. We were using noise canceling earbuds with soft music and that wasn't good enough. The second night we used a sound bar to play loud sounds of rain to cancel out the disco, plus the earbuds. I wasn't aware of any music the second night. The rooms were clean, had plenty of cups and coffee, both regular and decaf. The windows had blackout blinds. The laundry room was clean. A sign said it wasn't maintained by management. However I saw one of the maids wiping down the machines. It was $3 to wash, $3 to dry. They sell soap for $2 and dryer static cling sheets for $2, so one complete load cost $10. I was able to do two loads while we were there and never had any competition for the machines. Staff was very helpful at the hotel. There were what seemed an excessive number of homeless people on the street. We didn't feel threatened but it wasn't a pleasant environment. Some smell of urine on the street. It was a half hour walk to the cruiseport. We got a free shuttle to Capilano Suspension bridge from there.
Fateme (Fatima) Naderpour
in the last weekThe staff were friendly and helpful, but the hotel itself felt very outdated. Unfortunately, there was also a mouse in my room, which was very disappointing and made the stay uncomfortable.
Rick L
in the last weekLocated right over a nightclub. Do not stay here any day the nightclub is open, you won't get to sleep until 3am. Earplugs don't help. Your room shakes. I've read some reviews here and the manager states something to the effect of "We're located in the middle of the nightlife district." I've stayed in two other hotels in this area, and they were fine. Issue of earplugs and I slept like a baby. The issue isn't outside the hotel, it's attached to it. The problem is the nightclub (for me), not any street noise (though the windows don't keep any sound out either). Ear plugs took care of the sound outside, but not even noise cancelling headphones with ambient sounds could defend against the vibrating foundation of the whole building. Stay elsewhere. They'll also charge you $300 a night, but at least you'll be able to sleep.