Best Western Plus Hotel at the Convention Center is a dependable Long Beach hotel that combines comfort, location, and friendly service in one easy stay. Guests appreciate the spacious rooms, modern bathrooms, and helpful team that goes out of its way to make every visit feel smooth. Its location near the convention center also makes it especially convenient for business trips, weekend getaways, and last-minute travel plans.
One of the most talked-about perks is the included breakfast, which gives mornings a simple, satisfying start. Travelers mention the waffle station, good variety, and welcoming breakfast area as reasons they’d return. Families, in particular, tend to value the attentive staff and quick response to requests, along with the hotel’s overall comfort and value. If you’re looking for a practical and pleasant hotel near Convention Center with a strong reputation for hospitality, Best Western Plus Hotel at the Convention Center delivers a reliable stay in the heart of Long Beach.
Many reviewers praised the staff for their friendliness and helpfulness, particularly highlighting Crystal for making their stay exceptional.
Guests appreciated the cleanliness and quietness of the rooms, contributing to a comfortable stay.
The hotel is situated in a good location, which was noted positively by guests.
Some guests experienced extremely poor Wi-Fi in their rooms and found the Tesla charging prices to be excessively high at $0.65/kWh.
Guests were not informed about ongoing renovations, leading to noise disruptions. Additionally, some rooms appeared old despite being newly renovated, with issues like scuffs, paint chipping, and malfunctioning showers.
There were complaints about insufficient towel availability and the inconvenience of having to exchange used towels for clean ones at the front desk.
The indoor pool was noted to be small and filled with dirt and grime, which was concerning for families with young children.
Some guests felt that the prices, after taxes and fees, were comparable to more upscale hotels, which did not align with the experience provided.
Ruben Soria
in the last weekClyde Piesen
a week agoA very decent hotel! Great costumer service at the desk too. Crystal was very kind and informative. The breakfast is quite decent too. The rooms do the job, and it was worth the price. It gets my recommendation!
Dave
a week agoThe property encircles the garage and a busy street is on the other side. The crew doing the renovations leaves all the windows open meaning you’re hearing every car door locking. Window in the room was also left unlocked so we were awakened to the trash truck slamming the container early in the morning. It’s obvious there’s zero attention to detail towards guest comfort. I grew up in the hotel/restaurant industry so I know it when I see it. There are plenty of other options in the area.
Tim Colling
2 weeks agoOur room was one of the ones that was recently remodeled and it was very nice. The service was very good. The free breakfast was average, but that’s OK. The only negative and the reason for the one star reduction from five stars is that the hot water pressure in the bathroom and the shower was quite low. It was hard to get a warm shower.
Denise Sanders
2 weeks agoStayed in recently renovated room. Comfortable beds. Internet was spotty, making the TV restart periodically.