W Barcelona

Not worth it for the premium price. Better off staying in the Edition if you want a Marriott property. (Stayed in the Edition for the first half of the trip). Room was not ready, even at the guaranteed 3pm time...went back to the desk at 3:15p and if I hadn't pushed, we got a room that was was "miraculously" ready 2 seconds later. Housekeeping completely skipped us over 1 day for the general turn down and cleaning. They tried to say the DND button was on... It was not. No excuse for that, given the price. Noxe bar and restaurant is great... IF you can get in. We were lucky and got in one night, but they did not honor our reservation on the last night (until I complained... instead we ordered Uber eats Peruvian food and enjoyed the view from our room, an equally enjoyable experience). I will speak highly of the room service team... we ordered breakfast to the room each morning, good food, well priced, and fast. Outside, the pool and beach area fills up fast. Inconsistent...some staff say you can reserve, others say not possible... who really knows. The beach area smelled like piss so we moved to the pool. They have some "beach" loungers but if you want to go in the water, you have to walk out to the public beach area (if you're smart, you'll leave your phone and valuables in your room if going in the sea). Pool was very crowded both days and service was not consistent. Also enjoyed the massage... spa doesn't have a ton to offer, but the massages were good after hiking the Camino de Santiago. We wish we had stayed in Galicia and not come back to Barcelona. Marriott Corporate needs to investigate because this place is not premium, and certainly not at its price point for value.

Como empresa, llevamos más de DOS MESES reclamando algo tan básico como la factura de nuestra estancia, y seguimos sin recibirla. Hemos enviado múltiples correos sin obtener respuesta a ninguno, y hemos llamado por teléfono en repetidas ocasiones sin ninguna solución real: solo nos piden reenviar correos que tampoco contestan. Una absoluta falta de profesionalidad y de respeto hacia el cliente. A día de hoy seguimos sin nuestra factura, sin ninguna explicación ni compromiso de fecha. Es inadmisible que un hotel de esta categoría no sea capaz de gestionar algo tan elemental, y mucho menos que ni siquiera se moleste en responder. No podemos recomendarlo a ninguna empresa ni viajero de negocios. Esperamos que, tras esta reseña pública, alguien del hotel se ponga por fin en contacto con nosotros para resolverlo, ya que por vía privada llevamos dos meses sin respuesta.

Wundervolle Aussicht aus dem Zimmer 1906 im 19ten Stock. Toller Service und wirklich tolles Essen... bester Fisch den ich je hatte. Thuna.