Novotel Toronto Centre is a polished hotel in the heart of Toronto, ideal for travelers who want a quiet, well-kept base near the city’s best attractions. Guests consistently praise the comfortable rooms, clean facilities, and professional staff, with many noting how easy it is to settle in and sleep well after a busy day. The location is a major plus, putting you close to the waterfront, transit, and downtown highlights while still feeling calm and restful.
What stands out most is the thoughtful service. From smooth check-in to helpful front desk support, the team here goes out of their way to make stays feel easy and welcoming. Visitors also mention the tasty breakfast spread, convenient 24-hour snack shop, and relaxing amenities like the pool and hot tub. It’s the kind of place that works just as well for business travel as it does for a family getaway, with extra touches that help make the stay feel effortless.
For anyone looking for a reliable downtown Toronto hotel with a strong reputation for comfort, convenience, and friendly hospitality, Novotel Toronto Centre is a solid choice.
The hotel is strategically located in the heart of Toronto's historic district, offering easy access to many attractions and amenities.
Guests appreciate the large, clean, and recently renovated rooms that provide a comfortable stay with modern amenities.
The hotel staff are noted for being helpful and friendly, enhancing the overall guest experience. The pool, restaurant, and gym facilities receive high praise for their quality and convenience.
The breakfast buffet is highlighted for its variety and quality, with special mentions of the excellent service provided during breakfast.
The hotel offers parking facilities, which, although at an extra cost, are appreciated for their convenience in a central location.
Liz Sault
in the last weekGreat hotel. It’s a favourite spot to stay when in Toronto
Sylvia Chikoski
in the last weekWonderful service and so convenient.
Ian Clarke
in the last weekWe booked a room for a single night stay 6 months ago. Arrived at the hotel at 2pm to be told our room was not ready and return at 3:30pm. Returned at 3:30 to be informed that due to 'unforeseen circumstances' they had no room for us despite the booking being confirmed 2 weeks before our travel. Yes they arranged a room at an alternative hotel a few blocks away, but dropped our 1 night only booking for a reason they were not prepared to give despite clearly having a policy of overlooking. Customer service at its worst!!
Rinu Rajasekharan
in the last weekAngela Chadwick
in the last weekWell placed in the old district for exploring the city. Nice clean hotel with very friendly and helpful staff. Nice breakfast too.