Bayfront Style and Easy Access to San Francisco
Hotel Griffon is a polished San Francisco lodging option that puts you right by the bay, with a location guests love for both convenience and atmosphere. Just steps from the Ferry Building and within walking distance of excellent dining, it’s a smart choice for travelers who want to explore the city without hassle. Visitors frequently highlight the welcoming front desk team, comfortable rooms, and the relaxed vibe that makes the whole stay feel easy.
The hotel also stands out for its on-site restaurant and bar, where the cocktails and ambiance get plenty of praise. Mornings feel a little more special too, thanks to coffee and pastries that make for a simple but satisfying start to the day. The rooms are cozy and clean, making Hotel Griffon a solid fit for couples, friends, or business travelers who want a dependable home base in San Francisco. With its mix of bayfront location, friendly service, and walkable access to some of the city’s best attractions, this is the kind of stay that makes sightseeing feel effortless and enjoyable.
✨ Review Highlights
Charming and Comfortable Stay
Guests frequently praise the hotel for its quaint charm and comfort, making it a perfect place to stay in San Francisco. The rooms are described as clean and cozy, with a vintage style that adds to the overall experience.
Exceptional Customer Service
The staff, particularly Anne and Sammy, receive high marks for their friendliness and helpfulness. Guests appreciate the smooth check-in process and the staff's willingness to accommodate requests, such as providing a mini fridge.
Convenient Location
The hotel is praised for its prime location near the Embarcadero, Bay Bridge, and other tourist attractions, making it a convenient choice for visitors exploring San Francisco.
Clean and Safe Environment
Guests appreciate the hotel's cleanliness and the absence of bed bugs, which is a concern in the area. The location is considered safe, although guests are advised to be cautious when out late.
Valued Amenities
The $25/night amenity fee is seen as reasonable by guests, as it includes morning pastries, coffee, tea, and access to purified water 24/7. Some guests also appreciate the option to use a nearby YMCA gym.
Elevator Outage Communication Failure
A significant issue was the lack of communication regarding the elevator being out of service for two days prior to arrival. This lack of notification affected guests with mobility issues, causing inconvenience and discomfort.
Inconsistent Handling of Guest Requests
There were instances where staff did not follow through on promises, such as moving guests to a lower floor despite a documented mobility issue. This inconsistency negatively impacted the guest experience.
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J J
in the last weekCheck in was easy the hotel is amazing shout out to Sammy.
Flavio Procino
in the last weekThe place is great, location outstanding and Sammy at reception has been very kind and helpful! Great hotel, i LL definetely come back!
Anthony Moreno
in the last weekA Wonderful Stay Made Better by Exceptional StaffHotel Griffon is a fantastic property, and it continues to be my top choice when traveling to San Francisco. What sets this hotel apart is its team. Upon my recent arrival, Sammy assisted me with check-in and was remarkably welcoming, efficient, and pleasant. He exemplifies stellar hospitality and made the start of my trip entirely effortless. It is a pleasure to stay at a hotel that prioritizes high-quality customer service, and I look forward to my next visit… Sincerely, Anthony Moreno
Jason Hong
in the last weekThank you Sammy for the exceptional service!
Moriel O'Connor
in the last weekGreat clean rooms, views and accommodation. Attached restaurant was tasty with great server. Plus Sammy was really helpful, welcoming, kind and considerate at the front desk.