Renaissance New York Midtown Hotel brings a polished, contemporary feel to the heart of New York City, making it a smart choice for travelers who want style, comfort, and an unbeatable location. Guests often highlight the fresh, recently updated design, from the spacious lobby with comfortable seating to the clean, modern rooms that feel generous by Manhattan standards. It’s the kind of Midtown Manhattan hotel that works just as well for a quick business stop as it does for a leisure getaway.
Visitors consistently praise the seamless check-in, friendly service, and thoughtful touches like room upgrades, daily housekeeping, and an especially strong rain shower experience. The beds are described as comfortable, the rooms stay cool even during peak summer heat, and the higher-floor views add to the appeal. The hotel’s location is another major draw, placing you close to Times Square, the Empire State Building, and other major attractions, while still offering a calmer, more refined atmosphere to return to at the end of the day.
Inside, the restaurant and indoor-outdoor lounge space create an inviting spot to unwind with a drink or get a little work done. For guests seeking a sleek New York hotel with convenience, comfort, and a modern edge, Renaissance New York Midtown Hotel stands out as a dependable and stylish option.
Customers reported issues with cleanliness, including filthy bath towels, which significantly impacted their experience.
There were complaints about a cracked sink, indicating a need for better maintenance in the facilities.
Some customers noted a lack of apology or acknowledgment from the staff regarding the issues they faced, affecting their perception of service quality.
The elevator service was described as painfully slow, which was a notable inconvenience for guests.
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in the last weekKelly Carr
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in the last weekAna M G. Messia
in the last weekB. Kim
in the last weekFilthy bath towels and a cracked sink at a four-star hotel. The painfully slow elevator was just the cherry on top. To top it all off, there wasn’t even an apology for any of these issues.